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Privacy Policy - Gladys

Privacy Policy

Privacy Policy 

Divine LLC , a company incorporated (referred to herein as “ Gladys.ae “, “we”, “our” or “us”) under license Issued by Sharjah Media City – Free Zone Authority and subject to all laws, regulations and rules that belong to the Authority.  

Gladys.ae is committed to protect your privacy and we want you to feel comfortable and secure in using and submitting information in our site. We hope that you will take the time to read this privacy policy, which explains the information we collect from you and how we use that information. By using Gladys.ae (including its subdomains) or by purchasing products from us, you agree to be bound by this privacy policy. Please check back frequently, as this privacy policy may change from time to time.

Informations We Collect

We collect personal information from you in a variety of ways when you interact with our website. Some examples are when

  • Create a .ae account.
  • Sign up to receive our website’s newsletters and/or periodic email notifications with special offers.
  • Place an order with us.
  • Participate in a contest, promotion or survey otherwise submit personal information to us along with any related content of the communication.

 Credit Card Details

We do not keep any credit card details in our database or server, which is processed through SSL environment.

Information Automatically Collected:

  • We receive and store certain types of information when you interact with us. Our purpose is to allow the websites to work correctly, to evaluate the use of the website, and to support website analytics and marketing campaigns. Some examples include:
    • We may collect technical information such as your IP address, your device operating system and browser type, the address of a referring website if any, and the path you take through our websites. We use this technical information to, among other things, improve our products and services as well as to help us administer our website and diagnose technical problems. Your IP address is also used to gather broad demographic information that does not personally identify you.
    • We use “Cookies” to recognize you as you use or return to our site.

Your Information We Use :

We use your information to offer and provide our products and services and to support our core business functions. These include order or service fulfillment, internal business processes, marketing, authentication, loss and fraud prevention, public safety and legal functions. Some examples include:

  • In fulfilling your requests for products, services and communicate with you about those
  • In registering and service your account.
  • In administering surveys and promotions.
  • In providing customer service and alert you to product information.
  • In helping us to improve and customize our product, services , websites and advertising.
  • In sending you information about our products, services, and promotions.
  • In protecting the security or integrity of our websites and business.

We Protect Your Information:

To protect against the loss, misuse, and alteration of the information under our control we have implemented security measures on our website.

When you place orders or access your account information, a secure server is employed. All information you input is encrypted by the secure server layer (SSL) before it is sent to us and all the customer data we collect is similarly protected against unauthorized access.

Gladys.ae cannot be and is not responsible for unauthorized access to information by hackers or others who have obtained such access through illegal measures.

“Phishing” is a scam designed to steal your personal information. If you receive an e-mail that looks like it might be from Gladys.ae asking for your personal information, do not respond. Gladys.ae would not request your password, user name, credit card information, or other personal information through e-mail.

How we share your information:

Except as described in this privacy policy, Gladys.ae will not share your personal information with third parties unless you have consented to the disclosure or under the following limited circumstances:

  • Legal requirements and protection of our company and others.

Gladys.ae may also share your personal information for the following limited purposes.

  • Comply with the law or with legal process, or with requests from law enforcement authorities.
  • Protect and defend our rights and property.
  • Protect our customers or users from misuse or unauthorized use of the com website or protect the personal safety or property of our customers or the public.

Business Transfers:

If Gladys.ae is acquired by or merges with another company, Gladys.ae may transfer personal information to that company (including transfers made as part of insolvency or bankruptcy proceedings).

Service Providers:

Gladys.ae may from time to time share the information available from and about you with other third-parties that provide support services to us, or that help us market our products and services. Examples are shipping vendors, billing and refund vendors, payment card processors, promoters and administrators of  promotions, and companies that help us improve our product and service offerings and our websites. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose. In some cases, Gladys.ae and third-party service providers may share tracking information, including your IP address and Gladys.ae may provide information about your order to the website that has referred you to Gladys.ae (and the referral network utilized by such website) to facilitate calculation of any commissions payable by Gladys.ae.

Gladys.ae may provide aggregate statistics about our customers, sales, traffic patterns, and related website information to third parties, but these statistics will not include any personally identifying information.

A website traffic and user behavior auditing system operated by Google Analytics is being used on this website. Please see the Google Analytics website for information about Google Analytics, the Google Analytics auditing system, and the Google Analytics privacy policy.

Cookies

Gladys.ae website employs “COOKIES” which are small pieces of information that are stored by your browser on your computer or mobile device. Our cookies enable us both to provide a Shopping Bag and to store your shipping and billing information between visits.

We also use cookies for additional purposes, including:

  • Identifying you when you sign-in to our site.
  • Delivering content relevant to your interests, including advertisements on Gladys.ae, sites operated by other companies within our corporate group, and third-party sites.
  • Keeping track of your specified preferences.
  • Conducting research and diagnostics to improve Gladys.ae content, products, and services.
  • Preventing fraudulent activities and improving security.

Third-Party Cookies

Gladys.ae allows third parties that provide support services to us, or that help us market our products and services, to collect certain anonymous technical information (such as click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware/software information, MAC address, cookie and session ID, and IP address) when you visit our website and to use that information to serve ads for Gladys.ae when you visit certain other websites. These third parties typically use a cookie to collect this information.

Though Gladys.ae encourages anyone who uses cookies to follow appropriate privacy standards and policies, it is not responsible for cookies placed by third parties.

Links to Other Websites

The Gladys.ae website may have buttons, plugging and log-in interfaces from sites operated by third parties, as well as links and other connections to those sites. We refer to these buttons, plugging, login interfaces, links and other connections as “Links.” Links may include content from third-party sites that are framed within our website, such as the “Find us on Facebook” social plugging. If you click on a Link or input information on a framed Link on our site, those third parties may receive information about you. As a result, you may wish to review the privacy policies of those third parties to understand how such information is collected and used.

If you click on or input information through certain Links on our website, we may have access to information related to your account with the third-party site. This may include your profile information and privacy settings for that site.

While Gladys.ae encourages third parties with Links on our site to follow appropriate privacy standards and policies, we are not responsible for the actions of those parties, the content of their websites or any products or services they may offer.

 Comments, Reviews and Other Information

When using our website, you may have opportunities to post or submit comments, reviews, and other information through publicly accessible pages on our website. When you post or submit such information it is done at your own risk, is made public, and is not subject to this privacy policy.